All rates are subject to a $25.00 reservation fee $40 Peace of mind
fee $130.00 Housekeeping and 11% tax on all.
Please read policy below
CHECK-IN time is between 3:00 P.M. - 4:30 P.M. EASTERN TIME. During
peak season some units may not be ready by 3:00 P.M. Your patience
will be appreciated. Late arrivals will find the key pick-up
information on the last confirmation.
Please check-in at the
Lahaina Island Accommodations office, NOT at the rental property.
If you discover any deficiencies in the inventory or damage to the
property upon your arrival, it is your responsibility to immediately
inform Lahaina so you are not held responsible for the cost of
repairing and/or replacing same.
OCCUPANCY: Lahaina Island Accommodations is very serious about
maintaining a family atmosphere for the quiet enjoyment of all our
guests. We will rent to families and RESPONSIBLE ADULTS over the
age of 25, proof of age is required. The total number of persons
allowed in the unit at any time is restricted to the stated limit
for each property. Absolutely no house/pool parties allowed. Any
violators will be ejected according to F. S. 509.141 and will be
billed for any damages.
FALSIFIED RESERVATION: Any reservation obtained under false
pretense will be subject to forfeiture of any rental prepayments.
Guests will not be permitted to check-in.
ABSOLUTELY NO PETS are allowed unless you receive written permission
(there are some units that do allow pets, which must be specifically
requested in advance). An additional non-refundable pet fee is
required on those properties that do permit pets. A $200.00 non-
refundable pet fee must be paid before occupancy, plus an 11% tax
will be added to the cleaning and administrative fees. At all
times, pet owners are required to clean up after their pets. If any
evidence of a pet(s) is found in your unit or on the premises
without prior written permission, you will be asked to vacate
immediately with no refund of any payments.
UNIT ASSIGNMENTS: Lahaina Island Accommodations reserves the right
to change unit assignments in its sole discretion without prior
written notice and without any refund. When you confirm a
reservation, a unit will be assigned, however, no request or a
specific unit is guaranteed. If a unit change becomes necessary,
every attempt will be made to contact you by mail with a new
confirmation and/or by a telephone call.
PAYMENT SCHEDULE: All on-line or phone bookings require an initial
pre-payment of $300 - $500 via credit card (Visa, MasterCard or
Discover). On premise bookings paid by cash or check require an
additional security deposit of $300 to $500. The final payment is
due 60 days prior to arrival by cash, check, traveler’s checks or
bank money orders. Trip Insurance must be paid at or before time of
final payment, without exception. There will be a non-refundable
reservation fee added to all reservations at the time the
reservation is made. All rates are subject to Florida state and
local taxes. Should your personal check be returned for any reason,
there will be a $35.00 returned check fee added to your balance.
HOUSEKEEPING: NO DAILY MAID SERVICE! Rates include housekeeping
service only upon departure. Linens and bath towels are provided
and are not to be taken from the unit. We suggest you bring beach
towels. Housekeeping provides initial set-ups of paper towels,
bathroom tissue, bath soap, trash can liners and may include single
use laundry and dishwashing soap, if the property is equipped with
these appliances. If you wish to have additional service through
your stay, we can accommodate this request for an additional charge.
CHECK-OUT PROCEDURE: CHECK-OUT time is prior to 10:00 A.M. DO NOT
LEAVE KEYS IN THE PROPERTY!
All keys must be returned to the Lahaina office (there is a minimum
$50.00 cash fee for each unreturned key and parking permit and/or
$100 to $150 for gate and garage remotes, etc. If our office is
closed when you check-out, simply drop your items into the “key
drop” slot on the left hand side of our entrance door. We ask that
you leave the property neat and orderly. All units are inspected
before and after each occupancy.
Place all debris, garbage and discards outside in proper
Soiled dishes must be placed in dishwasher and cleaned. Up
to three loads of laundry are o.k. Don’t make your bed (…you are on
vacation until you get home).
Unit must be left in a neat and orderly condition (there is
a minimum $50.00 charge if extra cleaning and rearranging of the
furniture is required).
All windows/doors must be closed and locked.
PLEASE NOTE: IF EXPENSES ARE INCURRED TO REPAIR DAMAGE, REPLACE
MISSING ITEMS, PAY FOR EXTRA CLEANING OR ANY OTHER VIOLATIONS OF THE
RENTAL POLICY AS A RESULT OF YOUR STAY, WE RESERVE THE RIGHT TO
CHARGE YOUR CREDIT CARD TO OFFSET EXPENSES AND ADMINISTRATIVE FEES.
LOCKOUTS: If you lock yourself out of your property after office
hours, you can call our emergency # 239-770-2557. Our emergency
service will either allow you back in for a cash fee of $50.00 or
you may call Certified Lock & Key at 433-2400. You will be
responsible for paying any applicable fees directly to the emergency
service or the locksmith at the time they come out. If you lock
yourself out of your property during office hours, of course we will
be happy to come and let you in at no charge.
CANCELLATIONS: Reservation prepayments will NOT be refunded unless
the unit is re-rented for the same rental payment and time period
reserved. If refunded, Lahaina Island Accommodations will retain
$75.00 plus 11% taxes for an office service charge.
We strongly recommend that you purchase trip insurance for your
CANCELLATIONS OR EARLY DEPARTURES FOR ANY REASON (EXCLUDING
MANDATORY EVACUATION) DO NOT WARRANT ANY REFUND OF PREPAYMENTS OR
RENT. Room changes are considered the same as a cancellation since
the properties are individually owned.
PEACE OF MIND PROTECTION PLAN: There will be a $40 non-refundable
fee plus 11% tax that provides limited protection from accidental
breakage or damage. You are required to report each instance
immediately for our records and resolution. The Peace of Mind
Protection Plan is designed to protect our guests from risk of
substantial charges related to accidental damage to the rental
property during your stay. Damages must not be the result of
willful, wanton or grossly negligent behavior, or damages by a pet,
and cannot be more than $300 per incident or $1,000 for total stay.
Lahaina has the final judgment in all instances. The Peace of Mind
Protection Plan is in lieu of a Security Deposit and is required on
each reservation. You must furnish a credit card to be used as a
line of credit in case damages are deemed intentional. PLEASE
NOTE: IF EXPENSES ARE INCURRED TO REPAIR DAMAGE, REPLACE MISSING
ITEMS, PAY FOR EXTRA CLEANING OR ANY OTHER VIOLATION OF THE RENTAL
POLICY AS A RESULT OF YOUR STAY, WE RESERVE THE RIGHT TO CHARGE YOUR
CREDIT CARD TO OFFSET EXPENSES AND ADMINISTRATIVE FEES.
INDEMNIFICATION OF DAMAGES: By taking occupancy of the property,
you agree to indemnify Lahaina for any damages incurred that exceed
the amount of protection provided under the Peace of Mind Protection
Plan. You further hereby grant Lahaina an equitable lien on your
personal and real property, wherever located, to secure payment of
costs relating to damages. Your further agree that Lahaina may
enforce its claim of lien against you by foreclosing on your real
property and/0r obtaining a judgment against you. You acknowledge
and agree that Lahaina’s right to enforce such lien is not an
unreasonable penalty or forfeiture.
UTILITIES: No compensation will be given for temporary outage of
electricity, gas, water, cable or telephone service. Outages should
be reported immediately and all efforts will be made to have them
restored as soon as possible. The operation and maintenance of
these utilities is out of the control of Lahaina Island
PHONE SERVICE: There is no charge for local and 800# phone calls.
All units have long distance phone blocks installed. You are
responsible for any long distance charges that appear on the unit’s
telephone bill as well as a $25.00 service charge.
ITEMS LEFT IN UNIT: Lahaina Island Accommodations is not
responsible for personal items left in a unit. If items are found
and you wish them returned, there will be a $20.00 service charge
plus shipping costs.
FURNISHINGS: Our vacation rentals are individually owned and
furnished. Please do not rearrange the furniture, take any items
outside that are part of the interior décor, move any furnishings or
kitchen items to another unit. You will be charged if Lahaina has
to rearrange the furniture after your stay. The unit descriptions
were correct at the time of printing, but subsequent owner
renovations may have resulted in changes. Although every effort has
been made for accuracy, Lahaina Island Accommodations is not
responsible for errors, for property changes made by the owners, or
for any conditions beyond our control upon arrival. NOTE: Rental
agent represents property to the best of his/her ability and assumes
no liability for errors or omissions. Since the premises are
privately owned, neither Lahaina nor the owner shall be responsible
for any additional furnishings not presently in the property.
Renter expressly agrees to indemnify owner for any damages or costs
to the premises, furnishings, equipment and household items therein,
which occur during renter’s occupancy excluding normal wear and
tear. PLEASE NOTE: IF EXPENSES ARE INCURRED TO REPAIR DAMAGE,
REPLACE MISSING ITEMS, PAY FOR EXTRA CLEANING OR ANY OTHER VIOLATION
OF THE RENTAL POLICY AS A RESULT OF YOUR STAY, WE RESERVE THE RIGHT
TO CHARGE YOUR CREDIT CARD TO OFFSET EXPENSES AND ADMINISTRATIVE
PARKING: Please park in designated areas only. R.V.’s, Boats,
motor homes, travel trailers, trucks, motorcycles, trailers, etc.,
are not permitted without prior approval and may be subject to
RULES AND REGULATIONS: All guests, as well as Owners, are required
to conform to all rules and regulations. Violators are subject to
ejection, according to Florida Statute 509.141.
REPAIRS: Our staff is here to make sure your vacation home is in
the best condition that it can be. If you should discover
otherwise, please report it to us immediately and we will correct it
as quickly as possible; however no refunds will be given for
appliance failure or other circumstances beyond our control. Please
do not wait until you are checking-out to let us know about
problems, as we no longer have the opportunity to rectify the
situation. At times we must wait for parts or service. Please bear
with us during these times.
NON-SMOKING UNITS: Smoking is strictly prohibited inside ALL rental
units. You will incur any charges for carpet cleaning and
deodorizing if any evidence of smoking is found in your non-smoking
AGENCY DISCLOSURE: Lahaina Island Accommodations is the agent of
the property owner and is acting at all times, in and for the best
interest of the owners. Agent will not be held responsible for acts
of theft or vandalism or damages to the guest’s personal property.
RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE!